Privacy Policy

Last updated: March 23, 2025

1. Introduction

Ticket Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Name and contact information
  • Payment information
  • Event preferences and history
  • Device and usage information

2.2 Usage Data

We automatically collect:

  • IP address and device information
  • Browser type and settings
  • Usage patterns and preferences

3. How We Use Your Information

We use your information to:

  • Process ticket purchases and payments
  • Provide customer support
  • Send important updates about events
  • Improve our services
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Event organizers (limited to necessary information)
  • Payment processors
  • Service providers
  • Legal authorities when required

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

6. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Address: Henry Street, Bloemfontein, South Africa
Phone: +27 (0) 67 738 1113
Email: legal@ticketafrica.shop